SHIPPING AND HANDLING
ORIGINAL ARTWORKS SHALL BE DEFINED AS THE ORIGINAL, NON-COPIED ART MADE BY THE ARTIST, AUBREY WILSON.
PRINTED ARTWORK SHALL BE DEFINED AS THE PHOTO PRINTED COPIES OF ARTWORK MADE BY AUBREY WILSON AS PURCHASED THROUGH THIRD PARTY, PRINTFUL.COM.
All PRINTED ARTWORKS purchased through third party, printful.com, is subject to printful.com’s shipping and handling policies and other terms of service.
All ORIGINAL artworks marked at $45.00 and up as well as matted art prints are shipped through FedEx. All non-matted drawings at 8 x 11" and larger and non-matted art prints at 11 x 11" and larger will be sent in a poster tube via FedEx. Smaller artworks and items priced less than $45.00 and art prints at 8 x 10" and smaller will be sent via USPS Flat Rate envelope.
Shipping and handling prices are based off of the size and weight of the package, cost of packaging and materials, shipping time, tracking and insurance during shipment. FedEx shipping costs are calculated off of FedEx Shipping Calculator and their One Rate prices. Pricing may vary depending on where the artwork is being shipped to, with all artwork being shipped from Arizona. Purchases made within Arizona will be taxed by the current Arizona sales tax rate.
Shipment time is generally one to two (1 - 2) weeks, but may be as soon as five (5) business days. This time-frame depends on holiday/seasonal, how large the artwork is and also depending how quickly the artist will be able to get the shipment out. If by chance the artist is unable to get the order shipped right away, the artist will contact the buyer via email, text or phone call. For more details about shipping and handling prices, please refer to the Chart Below.
*Looking for a different shipping method, arrange to pick-up artwork or art prints from the artist (Camp Verde, Arizona or nearby residents only). For further questions, please Contact the Artist.
Once the Artist ships off the package, she will contact the client via email or text with the tracking information. Please be sure that your email and cell phone number are written correctly when filling out the order form so that the Artist is able to send the tracking information.
If the package and artwork is damaged upon arrival, please contact the local FedEx and file a Claim Form or read about FedEx's Packing Pledge.
• Notice of a claim due to damage must be turned in to FedEx within sixty (60) calendar days after delivery of the shipment.
If USPS shipping was used, File a Claim with USPS immediately.
*Please Email the Artist at firstname.lastname@example.org as soon as possible with pictures of any documentation (receipt, invoice, and copy claim), the damaged packaging and artwork. If FedEx or USPS requires any information from the artist, please contact the artist (Aubrey Wilson) immediately. All original artwork is insured upon shipment, any damage or loss should be resolved and refunded.
• Notify the artist within seven (7) calendar days with the above documentation after delivery of the shipment.